Shipping Policy

UK Shipping

Orders placed before 12pm Monday – Friday (excluding Bank Holidays) are shipped same day by the chosen delivery method. COVID Update – Due to unprecedented demand and reduced fulfilment team numbers we can not currently guarantee same day shipping on orders placed before 12pm. Whilst this will still be our target it may be that it will take 1-2 working days before we can process and ship your order.


Please be aware that as COVID-19 continues to impact services mail delivery times are volatile at the moment. Many orders are getting through in a timely fashion but we are experiencing volatility, with some orders taking 14 days or more to arrive. On standard services please try not to contact us unless your order has still not been delivered 10 days after shipment. Please see Royal Mail Coronavirus updates:  https://www.royalmail.com/coronavirus
 

International Shipping

International shipping takes 7-10 working days by Tracked Royal Mail in certain cases up to 21 days . COVID Update – Due Covid 19 and Brexit we are currently unable to fulfil international orders, however we aim to have international shipping available again soon. 

Royal Mail 1st Class Tracked – £11.99 (7-10 working days)

Orders over £45 are eligible for FREE International shipping

COUNTRIES WE DELIVER TO


If your country is not listed here, we apologise for any inconvenience caused.

For despatched international orders, please allow up to a month before contacting us.

For further information please see Royal Mail’s Coronavirus updates: https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

As we navigate through this pandemic, we want to complete all deliveries in a timely fashion, however this is currently out of our control. We thank you for your understanding and hope you and your loved ones are staying healthy and safe.